Glasgow's Mysterious Handwritten Notes

On March 5 2020 the Scottish Information Commissioner (SIC) ordered Glasgow City Council (GCC) to release important information on the Council's 'unfit for purpose' WPBR pay scheme.

Now GCC had until today (20 April 2020) to provide this information, but on Thursday (16 April 2020) I received the following letter from the Council's FOI Team.  

Dear Mr Irvine 

Application for Decision - Decision 039/2020

We refer to your application for decision and the subsequent Decision Notice issued by the Scottish Information Commissioner. As you will be aware, the Council is required to disclose the information to you (subject to some exemptions) by 20 April 2020.  

Unfortunately it is unlikely that we will be able to provide you with the information by this date. As a result of the current impact of the COVID-19 virus, the Council has had to prioritise its resources into critical service areas such as public health, cleansing, social work and education.

In line with government guidance, our offices are now closed. There are a small number of staff working remotely however capacity and access to our usual computer systems and hard copy documentation is limited.

We will keep you updated and will provide you with the information as soon as we are able to but we are not currently in a position to advise you when it will be available. We would like to thank you for your patience and understanding in the current circumstances.

Please note, we have been in touch with the office of the Scottish Information Commissioner to update them about this case. Although their offices are also closed, they have advised that you can contact them via if you have any questions.  


FOI Review Team
Glasgow City Council 

Now I agree on the need for everyone to be reasonable in  the unprecedented times we are living through, but this case has been dragging on since August 2018 and the Council has fought every step of the way to prevent these mysterious handwritten notes from being published.

So, I plan to write to the Council to ask what work has already been done to comply with the order from the Scottish Information Commissioner because the current 'lockdown' was not announced until 23 March 2020. 

I also plan to ask the Council what practical steps can be taken to expedite matters during the current lockdown period because I find it hard to believe that staff working remotely do not have access to their usual computer systems.

I imagine there's lost of reading in these handwritten notes, so I'm happy to start pouring over the information in batches or stages if necessary, as opposed to insisting that all of the information is made available in one go.

Regular readers will recall that Glasgow City Council has been blowing its own trumpet recently as a 'world leader' for openness and transparency.


Glasgow - It's Public Knowledge! (06/03/20)

For the past three years Glasgow City Council has been fighting tooth and nail to prevent proper scrutiny of its WPBR pay scheme which Scotland's highest civil court, the Court of Session, judged to be 'unfit for purpose' way back in 2017.

Since then senior council officials have used every trick in the book to prevent important information about the WPBR from becoming public to help explain how Scotland's largest council got itself into such a terrible mess over equal pay.

The Council's political leaders claim to be all in favour of openness and transparency, but in reality have been just as reluctant to explain and account for the way in which the WPBR was introduced in 2005-2007 - which matters because this resulted in Scotland's largest council making a terrible mess of equal pay. 

The Scottish Information Commissioner (SIC) has now ordered Glasgow City Council the WPBR information originally requested by me back in 2018, but before I share the SIC decision on the blog site here's a little reminder of the FoI battle that's been going on behind the scenes.     


Glasgow - One Year On! (02/01/20)

As regular readers know, Glasgow City Council (GCC) has been fighting tooth and nail behind the scenes to prevent its workforce and the wider public from learning the truth about the background to GCC's 'unfit for purpose' WPBR pay scheme.

Scotland's largest and best resourced council, by far, seems to keep poorer records than you local corner shop and when put on the spot by the Scottish Information Commissioner (SIC) Glasgow argues that refusing to answer my FOI request is justified - because releasing this information would somehow prejudice the good conduct of public affairs.

More to follow in the days ahead - so watch this space.


Glasgow - Leading the World vs Clear as Mud (03/01/19)

Glasgow City Council has a declared policy of becoming a world leader for 'openness and transparency' - a highly laudable aim, in my view.  

Yet when it comes to explaining the background to its 'white elephant' WPBR pay scheme, the City Council is secretive, defensive and, generally speaking, as clear as mud.

Because I think that a large part of local democracy lies in holding senior figures to account over how the really big decisions were made, particularly when these affect the lives of so many citizens and involve large sums of public money.

In Glasgow, at the moment, there is no bigger issue than the 'unfit for purpose' WPBR pay scheme and the way in which Scotland's largest council managed to get itself into such a terrible mess over equal pay.

Now this is the subject of a big, ongoing FOI battle with Glasgow City Council behind the scenes, but all will be revealed in the days ahead. 


Glasgow, FOI and the WPBR (15/11/18)

I wrote to all Party Group Leaders in Glasgow last week regarding the role played by senior officials in procuring, implementing, managing and defending the City Council's 'unfit for purpose' WPBR pay scheme for 12 long years:

Susan Aitken (SNP)
Frank McAveety (Scottish Labour)
David Meikle (Scottish Conservatives)
Martha Wardrop and Allan Young (Green Party Co-Chairs)

So far the only Party Leader to have responded is David Meikle, the Conservative Group leader.

Now some of these officials left office with public honours and awards for their 'service' to Scottish local government, others with 'golden goodbyes' and boosts to their already substantial final salary pensions.

Which means I think't its entirely fair and reasonable to ask a few awkward questions such as:

"How did such senior, highly paid and experienced local government officials in Glasgow managed to sign off on the WPBR's 37 hour 'rule' given that this provision was so obviously designed to discriminate against the Council's largely female workforce?"

A cross-party approach is needed to discover the truth about what really happened in Glasgow over the WPBR and this would be a big step forward, if you ask me. 


Dear Susan/Frank/David/Martha/Allan
Glasgow's WPBR Pay Scheme

enclose a recent post from my blog site regarding the role played by senior officials over the City Council's controversial WPBR pay scheme

I am pursuing this matter via further FOI requests to the City Council and this process may well end up with a referral to the Scottish Information Commissioner (SIC) although I think it would be so much better all round if the Council did the right thing, by putting the facts on the table itself.

My FOI requests to the Council have been rejected on the basis that providing this information would cost more than £600. The Council can waive this £600 exemption under Section 12 (1) of FOISA, the Freedom of Information (Scotland) Act 2002.

However, senior officials have chosen not to do so which I believe raises a serious conflict of interest, as well as being inconsistent with the Council's declared support for 'openness and transparency' in its decision-making processes.

The Council accepts that this WPBR information does actually exist and is kept in three filing cabinets, yet senior officials refuse to release the documents or disclose their contents.  

As a result, I am raising the issue directly with the Council's elected members by writing to the four Party Group leaders: Susan Aitken (SNP), Frank McAveety (Labour), David Meikle (Conservative), Martha Wardrop and Allan Young (Green Party Co-Convenors).  

As far as I know, none of the current Group leaders in the Council were in post at the time the WPBR was introduced back in 2006/07. Action 4 Equality Scotland challenged the basis of the WBPR soon after it was implemented and went on to lead the fight all the way to the Court of Session where, in August 2017, the scheme was unanimously judged to be 'unfit for purpose'.

I believe that the Council's elected members, the workforce and the wider public are entitled to know how Scotland's largest council got itself into such a terrible mess, not least because putting things right now is going to cost hundreds of millions of pounds. 

Among the many questions that require a proper answer, in my view, are:

1) Why was the Council's decision to draw up an 'in-house' Job Evaluation Scheme (JES) not put out to competitive tender?

2) Why did the Council not use the Scottish Joint Council JES which had been recommended for use by all Scottish local authorities, i.e. by COSLA and the trade unions? 

3) Specifically, why did Council opt for an 'in-house' JES when the Council had already paid its share of the £250,000 cost of developing the Scottish Joint Council JES? Ironically, of course, the Council recently agreed to replace the job evaluation element of the discredited WBPR with the original Scottish Joint Council JES?

4) What briefing and Terms of Reference were given to the external consultants (Hays Consulting Ltd) who designed the WPBR on the Council's behalf?

5) What was the total cost to the Council of developing the WPBR?

6) How did the Council sign off on the controversial elements of the WPBR such as the '37 hour rule' which was clearly designed to discriminate against the Council's largely female workforce?

7) Why was the WPBR not the subject of an independent Equality Impact Assessment (EIA) which would have highlighted the scheme's many and obvious flaws, potentially avoiding a ruinous legal battle all the way to Scotland's highest civil court, the Court of Session?

I should explain that part of the reason for Council officials refusing my FOI requests is that the information held on the WPBR has never been archived and catalogued properly, so officials are able to argue that finding specific information amounts to a costly search for 'needle in a haystack', thus allowing them to invoke the £600 exemption under Section 12 (1) of FOISA.

In my view this is a specious, if convenient, argument which prevents the Council's senior officials from being held properly to account over the way in which the WPBR was implemented and subsequently defended over 12 long years.

I should add that senior officials are not always so careful with public money. For example, in 2016 the current chief executive used her discretion to 'top up' the pension pot of the outgoing Director of Finance by an astonishing £120,079, in response to a request for voluntary early retirement. 

If only such generosity had been aimed at the Council's lowest paid, predominantly female workers many years ago, Glasgow may not have found itself in the mess the city is in today.

I look forward to hearing from you and if the political leaders of the Council respond positively to my suggestion, I will be happy to desist from making any further WPBR-related FOI requests and will also withdraw all outstanding FOI requests.

Kind regards  

Mark Irvine

Glasgow's Great Equal Pay Cover-Up (31/10/18)

Here's a letter I sent to Susan Aitken recently regarding the role played by senior council officials when Glasgow's WPBR pay scheme was introduced back in 2006/07.

The council's chief executive, Annemarie O'Donnell, has claimed previously that senior officials acted in 'good faith' over the WPBR and that their aim was to eliminate gender-based pay discrimination by the introduction of this controversial pay scheme.

Now I find this hard to very believe because, as I've said on the blog site many times, a 'two-year-old' could tell you that the WPBR's 37 hour rule was designed to favour male jobs and to disadvantage Glasgow's predominantly female workforce.

For the very simple reason that the vast majority of women workers in Glasgow City Council are contracted to work less than 37 hours a week.

After a series of freedom of information (FOI) requests it turns out that the 'history' of the WPBR is contained in a set of three filing cabinets, yet senior officials refuse to release the details on the grounds that to do so would cost the Council more than £600. 

If you ask me, the real reason my FOI requests are being refused is that the contents of these filing cabinet cabinets will show that senior officials betrayed the interests of the Council's lowest paid workers. 

I would like an answer to a whole series of important questions including:

  • What were the Terms of Reference for the WPBR?
  • How was the WPBR commissioned and was the brief put out to commercial tender?
  • Why did the Council not use the Scottish Joint Council scheme recommended by COSLA and the Trade Unions?
  • What was the total cost of the WPBR?
  • Who 'signed off' on the key provisions of the WPBR? 

My FOI battle with the City Council is still taking place behind the scenes and I have already raised some of these issues with the Scottish Information Commissioner (SIC).

But I think the time has come to involve a wider audience in this fight - the Claimants, Glasgow City Councillors, Glasgow MSPs, Glasgow MPs, Press and Media and the wider public.

Because the way in which Scotland's largest council has dealt with Equal Pay is a huge public scandal which is going to cost Glasgow hundreds of millions of pounds.

So there is no way that the people directly responsible should be allowed to brush this terrible mess under the carpet.    

Dear Councillor Aitken

Glasgow's WPBR and the role of senior council officials

I refer to my letter dated 11 July 2018.

I have not had any response to my letter, from yourself or someone from your office, which is disappointing, I have to say.

The important issue at stake is whether senior council officials acted in 'good faith' over the WPBR which, as you know, was introduced in 2007 but subsequently judged by the Court of Session to be 'unfit for purpose' in August 2017, after a lengthy legal battle.

In turn, the role played by senior officials has implications for the settlement discussions with the Council which have not resulted in serious negotiations to end this long-running dispute, despite 9 months of talks and 21 separate meetings with the claimants' representatives (A4ES, GMB and Unison).

In the circumstances, I plan to share this letter on my blog site along with an explanation of why professional oversight (or lack of it) of the WPBR is such an important issue for Glasgow's equal pay claimants. 

While responsibility for the WPBR rests ultimately with the Council's elected politicians, and with previous Council administrations, I think it is entirely fair to question why such a blatantly discriminatory provision as the 37 hour 'rule', for example, was not challenged by senior officials who claim that their sole aim in introducing the WPBR was to eliminate gender based pay discrimination.

To my mind, the only way to resolve this question is by reviewing the WPBR advice given by senior officials at the time and how this advice was presented to the political leadership of the Council back in 2006/07. 

I am happy to delay any public comment for another week in case you would like to discuss the situation and, unless otherwise agreed, I would regard such a discussion as 'private and confidential'.

Kind regards


-----Original Message-----
From: Mark Irvine <>
To: susan.aitken <>
Sent: Wed, Jul 11, 2018 11:39 am
Subject: Glasgow's WPBR and the role of senior council officials

11 July 2018

Dear Councillor Aitken

Glasgow's WPBR and the role of senior council officials

I have been trying for several months, via a series of FOI requests, to understand the role played by senior officials during the introduction of the Glasgow City Council's WPBR pay scheme.

While much of the work was undertaken by an external consultant, crucial aspects of the WPBR, for example the introduction of the scheme's controversial 37 hour 'rule', still had to be approved by the City Council on the advice of its senior officials.

The Council's chief executive has stated publicly that senior officials acted in 'good faith' at the time which I find had to accept because the 37 hour 'rule' was clearly designed to disadvantage the Council's largely female workforce.   

Instead of responding helpfully to my FOI requests the process in Glasgow has become something of a pantomime with senior officials arguing that the time and cost of providing me with this information falls foul of section 12 (1) of FOISA.

I enclose the latest response from the chief executive's department which claims that to index the contents of three filing cabinets (which contain the relevant WPBR data) would take 83 hours to complete - or 1.3 working days for each of the 9 filing cabinet drawers.

I have to say I find this kind if behaviour to be completely at odds with the City Council's official policy of becoming a world leader in respect of the openness and transparency of its decision-making.

I did not ask the Council to conduct a full-scale, archivist-led indexing exercise which ought to have been completed years ago, of course. Instead I asked the Council to describe the contents of the three filing cabinets for the purposes of responding to a perfectly simple FOI Request/Review Request.

So I have a proposal to make which is that as Council Leader you authorise me to have access to the 3 filing cabinets for the period of 1 (one) working day which would allow me sufficient time to assess the information held by the Council.

If I believe there is important WPBR information that should be brought into the public domain, I would submit an FOI request in the normal way which would allow the Council to consider any privacy or other issues arising from such a request.

Not only will this save the Council from doing the job itself, it will also save the Council a great deal of time and expense by avoiding a protracted FOI battle which I am confident of winning eventually, because this is clearly the sort of information that ought to be readily available to members of the public.

No matter how long it takes - the truth will out in the end, as they say.

I would also take this opportunity to point out that while the chief executive's department has repeatedly declined to answer my WPBR FOI requests on the grounds that providing this information would cost the Council more than £600 - the chief executive herself, Annemarie O'Donnell, recently decided to 'gift' £120,079 to the Council's outgoing director of finance, Lynn Brown, so that this fellow senior official could access her local government pension early.

The generosity shown towards a former senior official stands in stark contrast to the Council's treatment of its lowest paid staff over many years which is why I believe it is right and proper to shine a light on the actions of senior officials in relation to the WPBR.

I look forward to your reply and would be grateful if you could respond to me by email at:

Kind regards

Mark Irvine

Enclosure x 1 - letter from the Chief Executive's department which is undated for some reason, but was sent to me by email on 06 July 2018

Information and Data Protection Team
Chief Executive’s Department Glasgow City Council
City Chambers
George Square
Glasgow G2 1DU

Phone: Email :
0141 287 1055

Our Ref: FOI 6661259

Mr Mark Irvine 

Send by email to:
Dear Mr Irvine

Request under the Freedom of Information (Scotland) Act 2002

We refer to the e-mail you sent on 5 June 2018 to Ms Carole Forrest requesting a review of FOI 6581088, in which you request at 4(a) that the following information be provided to you:

“Provide me with the details of what information is contained in the three filing cabinets – by describing the names titles of both individual and generic documents”

Glasgow City Council (“the Council”) is treating this request as a request for new information in terms of the Freedom of Information (Scotland) Act 2002 (“the Act”).

The Council’s response is detailed below.

You have requested details of WPBR related files held by Corporate HR. These files are historic files over 10 years old and are not indexed. In order to provide the requested detail, Glasgow City Council would require to complete an indexing exercise.

In order to assist you with this request, a sample exercise has been undertaken using the criteria you have outlined (viz “the names titles of both individual and generic documents” contained within the 3 filing cabinets) to assess how long, and therefore at what expense, such an exercise would take.

The sample exercise involved extracting documents from a file, allocating an index number for future identification and retrieval, reviewing the document content to identify its subject, entering the subject details onto an index template document and refiling the individual documents.

You have requested information in respect of the implementation of WPBR. The files hold information in relation to the implementation of WPBR and other related subjects. It is not possible to identify the WPBR specific files without examination and therefore indexing of all the files.

The time and cost estimates below are based on a thirty minute sample exercise. An extrapolation of the sample time and also a visual inspection and assessment of files has been used to calculate the time and cost of the exercise.

The request covers files which are stored in approximately 3 metres of filing cabinet space. The files fully utilise this space and comprise of the following:
  • Documents stored in titled pockets/wallets within suspension files
  • Documents stored in untitled pockets/wallets within suspension files
  • Loose documents stored within suspension files
  • Documents in Lever arch files
  • Documents in poly-pockets

    The varying nature of the files means that some are more straightforward to index than others. For example lever arch files appear to have a greater density of related information filed together than the individual suspension files.

    During the thirty minute sample exercise approximately 1 cm of documents were fully indexed.
    Extrapolating the sample findings calculates that indexing of 3 metres of documents would take approximately 150 hours (30 minutes x 300 centimetres= 9000 minutes = 150 hours).
    However, as stated above, visual assessment of the files indicates that some files will take less time to index, perhaps as little as one third of the time. We would estimate that this would apply to approximately two thirds of the files. Therefore, completion of the indexing exercise would take approximately 83 hours at a cost of £1,245.

    This figure has been calculated in accordance with the Fees Regulations made under the Freedom of Information (Scotland) Act. This includes the costs which would be incurred in locating and retrieving the information, photocopying and staff time. The staff time charged reflects the true pay scale of the member(s) of staff who would be involved capped at a ceiling of £15/hour per member of staff.

    Based on the estimated cost of £1,245 to provide the information you have requested, compliance with your request would cost the Council more than the upper limit allowed by section 12(1) of the Act and the fees regulations made under the Act (this limit is currently £600). Accordingly we are unable to comply with your request.

    The Council has the option of complying with requests where the costs exceed £600. However, on this occasion we are unable to, due to the resources (both financial and human) which voluntary compliance with this request would divert away from our core business.

Yours sincerely

Information and Data Protection Team 
Chief Executive’s Department

Three Filing Cabinets Outside Annemarie's Office, Glasgow (28/10/18)

The connection between Glasgow City Council and 'Three Billboards Outside Ebbing, Missouri' comes down to the contents of three mysterious filing cabinets located somewhere in or around Glasgow City Chambers.

The important thing is that these three filing cabinets contain all of the archived information about the Council's 'unfit for purpose' WPBR pay scheme which was introduced back in 2006/07.

I've been asking the Council for months (via a number of FOI Requests) to explain what is actually in the filing cabinets and to share information which I believe should be in the public domain such as:
  • What were the Terms of Reference for the WPBR?
  • How was the WPBR commissioned and was the brief put out to commercial tender?
  • Why did the Council not use the Scottish Joint Council scheme recommended by COSLA and the Trade Unions?
  • What was the total cost of the WPBR?
  • Who 'signed off' on the key provisions of the WPBR? 
So far, Glasgow has refused my FOI requests even though this information would show whether senior officials council officials acted in 'good faith', as the chief executive claims.

Or whether they went along with the blatantly discriminatory provisions of the WPBR including its notorious 37 hour rule which, I say, was designed to disadvantage the Council's female dominated jobs.

Tune in again tomorrow for more startling revelations.  


Glasgow and 'Three Billboards Outside Ebbing, Missouri' (25/10/18)

Everyone knows that the filmmakers of the 'Fast and Furious' franchise are in town, but who can guess the connection between Glasgow City Council and 'Three Billboards Outside Ebbing, Missouri' - a sometimes harrowing and hard to watch, but otherwise excellent, movie starring Frances McDormand, Woody Harrelson and Sam Rockwell? 


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