Emergency Services


How funny is this Matt cartoon from The Telegraph newspaper - because it just about sums things up perfectly, if you ask me.

Because while everyone knows there are lots of good people working hard in our public services - there's also a great deal that's pretty woeful.

While in parts of the NHS and Police Service some of the recent revelations thathave come to light are absolutely shocking.

In my experience the test of an impressive, high quality organisation is how it deals with  complaints - as an opportunity to learn and improve by acting openly, transparently and getting to the truth - or as an excuse to close ranks, fend off all criticism and batten down the hatches.

I know which I'd rather see from Scotland's public services.

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