Banks and Politics
I have still to receive a response to my recent letter to the Co-op Bank regarding the use of customer funds to get down and dirty - in the nasty old world of party politics.
So, I've fired off a reminder, a chase-up letter, which is not a good sign.
Because in my experience an organisation that fails to respond to its customers quickly and effectively - is an organisation that's in trouble, although we knew that already.
Dear Co-op Bank
The Co-op Bank and Party Politics
I refer to my letter dated 25 November 2013.
Can you please confirm that you have forwarded this on to the CEO, Niall Booker, as I requested?
I am very disappointed not to have received a response from the Co-op Bank in relation to the points I raised about the bank's involvement in party politics and if I don't receive a proper response to these issues soon, I will do my best to raise my concerns more widely including with the Bank's customers, investors and new owners.
Kind regards
Mark Irvine
Co-op Bank (10 December 2013)
I said the other day that I would write a letter of complaint to the Co-op Bank over its financial support for the Labour Party - so here's a copy of the letter I sent by email to the Co-op Bank's chief executive, Niall Booker, the other day.
To my mind, banks should stay out of party politics - all banks not just the Co-op.
If individuals want to give their own money to the Labour Party or some other party, then that's up to them - and that's how it should be with the trade unions as well, if you ask me.
Niall Booker
Chief Executive
Co-op Bank
Dear Niall
The Co-op and Party Politics
I am a customer (saver) with the Co-op Bank to which my account was transferred from the now defunct Britannia Building Society.
I am sure you have your hands full at the moment with the fall-out from this terrible Reverend Flowers business, but I would like to let you know how much I resent and disapprove of the Co-op Bank getting so heavily involved in party politics.
To my mind, it is completely wrong for the Co-op Bank to be giving 'soft loans' or financial donations to the Labour Party such as the £50,000 handed over recently to the office of Ed Balls MP, Labour's shadow chancellor. The money involved belongs to the Co-op's customers and, in my view, it is quite outrageous for the company's funds to be used in this way.
I imagine the appointment of the Reverend Paul Flowers as Chairman of the Co-op Bank had something to do with his party political connections to the Labour Party and clearly this gentleman's out-of-control, hypocritical behaviour is doing considerable damage to the Co-op's public image.
So, I hope you will see the importance of putting your customers first and putting an end to these party political shenanigans, otherwise I will be taking my business elsewhere.
I look forward to your reply.
Kind regards
Mark Irvine
