Glasgow Enquiries

Enquiries from Glasgow continue to be take up a great deal of time and resources.

Despite the fact that Action 4 Equality Scotland has now processed well over 3,000 settlements on behalf of clients in Glasgow.

The ongoing queries relate to offers that are being disputed in various ways - but these queries all need to be checked carefully and resolved with the council on an individual basis.

Understandably clients who are caught up in this 'ongoing queries' process are very frustrated.

But rest assured that we are doing everything possible to resolve all the outstanding issues - as quickly as possible.

Staff in the office have been working late into the evening and over the weekends to address all the outstanding Glasgow cases.

The best way to help us to help you is for Glasgow clients caught up in this process - to resist the temptation to ring the office on a daily basis - asking for an update.

Contacting the office every day simply diverts staff resources away from the real job in hand - and does not help us to resolve any of the issues.

As soon as we have a proper answer to your query - the Action 4 Equality Scotland office will be in touch.

So, please bear with us - until we are able to get back with a full response to your case.

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