Glasgow Update
As reported in the post dated 10 November 2009 - letters have been going out in batches to Glasgow clients for the past couple of weeks - because there are so many people to advise on an individual basis. We are processing these letters as quickly as we can - but routine calls to the office only slow the process down - and divert resources away from the main task in hand. So please try to avoid calling - unless you are raising something urgent or important. If you are simply looking for a progress report - keep an eye on the blog site for news. If you have a query about your letter or personal situation - please write to the Newcastle office with the details - this will allow your query to be logged and checked properly. Lots of people want to compare one person's individual circumstances with another - but this is impossible because the details vary for all kinds of reasons - some of which may be private and confidential. So, our advice is not to swap personal anecdotes - or liste