Sandy Burns and Pastures New

Sandy Burns is moving on to pastures new at the end of this week.

Sandy has made a great contribution to the work of Action 4 Equality in Scotland - which he joined in the summer of 2006.

Every day since, Sandy has dealt with the numerous calls and queries from thousands of Scottish clients in a friendly and helpful manner - remaining courteous, good humoured and professional - even when callers are wound up and incredibly frustrated - more often than not because of the bad behaviour of their employers.

So, a heartfelt 'THANK YOU' to Sandy for all his hard work and commitment to the cause - Sandy is moving on to another job in the voluntary sector and we would like to place on record our very best wishes to him for the future!

As a result, we are introducing new arrangements for dealing with calls from clients in Scotland - from Monday 3 December onwards all phone enquiries will be dealt with by our Newcastle office.

So, in future if you have a query about an existing Scotland claim, please call 0191 226 6686. Choose Option 4 and one of our admin team will be happy to respond - leave a brief message if you would like a call back.

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